ARCTEC // SERVICES

Technology designed around your operation.

ArcTec, LLC provides technical and business-support services designed around the operational needs of each client. Services may be requested individually or combined into broader ongoing engagements.

Individual services are available at different access levels depending on the amount of support required. Clients with broader or heavier recurring needs can also request one of our monthly service packages.

SERVICE // ACCESS

Access levels for individual services

Every single-service engagement can be structured at an access level appropriate to the expected frequency, workload, and degree of ongoing support required.

LIGHT

Light Access

Intended for small updates, reviews, support requests, technical guidance, or limited recurring assistance.

BASIC

Basic Access

Intended for clients with small but recurring service needs that require more consistent availability.

STANDARD

Standard Access

Intended for regular monthly service work and ongoing technical or business-support needs.

EXTENDED

Extended Access

Intended for more active engagements with larger workloads, more frequent requests, or broader recurring involvement.

PRIORITY

Priority Access

Intended for heavy single-service support where the client requires a higher degree of recurring availability and responsiveness.

SINGLE // SERVICES

Explore every service

Each service below can be requested independently and paired with the access level that best matches your organization's needs.

WEB

SOFTWARE DEVELOPMENT

Web Development

Design, development, modernization, and support of web-based systems for public-facing websites, business portals, internal tools, and custom web applications.

  • Business websites
  • Web applications
  • Internal business portals
  • Responsive interfaces
  • Existing-site improvements
  • Web-system maintenance
Available access levels

Light · Basic · Standard · Extended · Priority

APP

SOFTWARE DEVELOPMENT

Application Development

Development of software applications tailored to business workflows, operational needs, customer interaction, internal processes, and specialized use cases.

  • Business applications
  • Mobile applications
  • Internal operational software
  • Custom user interfaces
  • Application modernization
  • Ongoing application support
Available access levels

Light · Basic · Standard · Extended · Priority

CON

CONSULTING

Technology Consulting

Technical guidance for organizations evaluating new technology, modernizing existing systems, improving workflows, or planning broader digital transformation initiatives.

  • Technology evaluation
  • Digital transformation planning
  • Architecture review
  • Technical strategy
  • Operational optimization
  • Implementation guidance
Available access levels

Light · Basic · Standard · Extended · Priority

PM

PROJECT SERVICES

Project Management

Structured coordination and oversight for technical initiatives requiring planning, scheduling, documentation, communication, and alignment between project participants.

  • Project planning
  • Technical coordination
  • Documentation support
  • Milestone management
  • Implementation coordination
  • Stakeholder communication
Available access levels

Light · Basic · Standard · Extended · Priority

IMP

PROJECT SERVICES

Project Implementation

Technical execution and deployment support for projects that move from planning into active implementation, integration, rollout, or operational use.

  • Technical implementation
  • Deployment support
  • System rollout
  • Integration execution
  • Configuration support
  • Operational transition
Available access levels

Light · Basic · Standard · Extended · Priority

DB

DATA SYSTEMS

Database Design

Design and organization of database systems intended to support business information, operational records, software applications, reporting, and future scalability.

  • Database architecture
  • Data-model design
  • Business-record organization
  • Application database support
  • Database modernization
  • Data-structure planning
Available access levels

Light · Basic · Standard · Extended · Priority

DAT

DATA SYSTEMS

Data Analysis

Analysis and organization of business data to help clients better understand operations, identify useful trends, and support informed decision-making.

  • Business data analysis
  • Operational analytics
  • Data organization
  • Reporting support
  • Performance interpretation
  • Decision-support analysis
Available access levels

Light · Basic · Standard · Extended · Priority

IOT

INTEGRATED TECHNOLOGY

IoT & Embedded Systems

Development and integration of connected devices, monitoring systems, embedded technology, and data-producing systems for operational and technical applications.

  • IoT integration
  • Embedded-system support
  • Monitoring systems
  • Environmental monitoring
  • Connected-device systems
  • Sensor and data integration
Available access levels

Light · Basic · Standard · Extended · Priority

ADS

MARKETING

Advertising Campaign Planning

Planning and coordination support for advertising initiatives intended to help businesses structure messaging, campaign direction, and promotional activity.

  • Campaign planning
  • Audience strategy
  • Digital advertising support
  • Campaign organization
  • Promotional coordination
Available access levels

Light · Basic · Standard · Extended · Priority

SOC

MARKETING

Social Media Management

Ongoing support for businesses that require organization, coordination, planning, and management of their social media presence.

  • Social media planning
  • Content coordination
  • Account support
  • Campaign alignment
  • Digital-presence support
Available access levels

Light · Basic · Standard · Extended · Priority

PRO

MARKETING

Promotional Campaign Planning

Planning support for promotional initiatives involving product, service, business, event, or public-facing campaigns.

  • Promotional strategy
  • Campaign structure
  • Media coordination
  • Content planning
  • Campaign support
Available access levels

Light · Basic · Standard · Extended · Priority

PHO

MEDIA & CONTENT

Photography

Photography services supporting business, product, promotional, organizational, marketing, and digital-content needs.

  • Business photography
  • Promotional photography
  • Product imagery
  • Digital-content photography
  • Media support
Available access levels

Light · Basic · Standard · Extended · Priority

EDT

MEDIA & CONTENT

Media Editing

Editing support for visual and digital media used in business communication, marketing, promotional efforts, and online content.

  • Image editing
  • Video editing
  • Promotional editing
  • Digital media preparation
  • Content refinement
Available access levels

Light · Basic · Standard · Extended · Priority

VID

MEDIA & CONTENT

Video Services

Video production and support for promotional, business, marketing, informational, and digital-content requirements.

  • Business video content
  • Promotional video
  • Digital-content support
  • Video production assistance
  • Media campaign support
Available access levels

Light · Basic · Standard · Extended · Priority

MONTHLY // PACKAGES

Broader recurring support

Packages are intended for organizations that need support across several service areas or require a heavier recurring relationship than a single-service engagement.

PKG

ACCESS PACKAGE

Entry-Level Recurring Support

Intended for organizations that want ongoing access to ArcTec for selected recurring technical or business-support needs.

  • Selected service areas
  • Recurring monthly support
  • Scheduled assistance
  • Ongoing continuity
PKG

ESSENTIAL PACKAGE

Small Business Support

Designed for smaller organizations that need recurring support across multiple selected service areas.

  • Multi-service support
  • Small-business operational needs
  • Recurring service availability
  • Coordinated support
PKG

DIGITAL PRESENCE PACKAGE

Web, Marketing & Media Support

Intended for organizations focused on improving or maintaining their digital presence across web, marketing, and media.

  • Web development
  • Marketing support
  • Social media support
  • Media and content services
PKG

TECHNICAL OPERATIONS PACKAGE

Core Technical Support

Designed for organizations that require recurring technical support across core operational systems and data services.

  • Web systems
  • Database services
  • Data analysis
  • Technical consulting
PKG

PRODUCT DEVELOPMENT PACKAGE

Software Product Development Support

Intended for organizations developing, expanding, or implementing a software-based product or digital platform.

  • Application development
  • Web development
  • Database design
  • Project implementation
PKG

FULL-SERVICE GROWTH PACKAGE

Broad Business & Technology Support

Designed for organizations that need broad recurring access across technical, media, marketing, and project-support functions.

  • Technical services
  • Media services
  • Marketing support
  • Project and management support
PKG

ENTERPRISE SUPPORT PACKAGE

High-Capacity Multi-Service Support

Intended for larger or more demanding organizations that require broader service availability, continuity, coordination, and support across multiple areas.

  • High-capacity support
  • Multi-service engagements
  • Ongoing coordination
  • Larger operational requirements

CLIENT // ENGAGEMENT

How we determine the right service

ArcTec evaluates each request individually so that the selected service, access level, or package reflects the actual needs of the organization.

DISCOVER

Understand your needs

We review the business objective, current environment, operational challenges, and desired outcome.

DEFINE

Determine the scope

We identify the appropriate service areas, access level, project complexity, and expected degree of support.

PROPOSE

Prepare the quotation

ArcTec prepares a quotation based on the agreed scope and recommended service structure.

REQUEST // QUOTATION

Tell us what you need.

Use our quotation request form to describe your project, service needs, or recurring support requirements. We will review the information and determine the appropriate service, access level, or package.

A quotation request does not create a service agreement or obligation.

Request a Quotation

DIRECT // CONTACT

Prefer to contact us directly?

Reach out to ArcTec with questions about a service, package, project requirement, or potential engagement.

LOCATION

Puerto Rico