SERVICES // ARCTEC

Technology designed around your operation.

ArcTec provides adaptable technical, operational, marketing, and media services. Tell us what you need to accomplish, and we define the appropriate scope, capabilities, and level of support with you.

OUR APPROACH

Capabilities, not predetermined deliverables.

ArcTec services represent areas of professional and technical capability. They are not rigid lists of predetermined work.

An engagement may involve creating something new, improving an existing system, providing recurring support, solving a specific problem, implementing a project, or combining several forms of assistance.

The final scope is developed collaboratively around the client's objectives, existing environment, operational requirements, and desired level of support.

01 // SERVICE CATALOG

Individual capabilities.

Select a capability according to what your organization needs. The activities performed within each service are defined by the engagement.

CORE // TECH

Core Technical Services

WEB

Web Development

Design, development, maintenance, and improvement of websites, web applications, portals, and browser-based systems.

  • Website creation and redesign
  • Frontend and backend development
  • Maintenance and updates
  • Responsive implementation
  • Optimization and integrations
  • Deployment and modernization
APP

App Development

Development and support of applications designed around business, operational, or end-user requirements.

  • Application design and prototyping
  • Web and mobile applications
  • Frontend and backend development
  • Business applications
  • System and API integration
  • Maintenance and optimization
PM

Project Management

Structured technical and operational coordination throughout a project or initiative.

  • Requirements organization
  • Project planning
  • Implementation coordination
  • Documentation
  • Milestone management
  • Technical coordination
IMP

Project Implementation

Execution and deployment of approved technical and operational solutions within the client's environment.

  • System deployment
  • Configuration
  • Integration and migration
  • Testing and rollout
  • Implementation documentation
  • Operational transition
DB

Database Design

Creation and improvement of structured information systems that support reliable business operations.

  • Database architecture
  • Schema design
  • Restructuring and optimization
  • Migration planning
  • Application integration
  • Data organization
DAT

Data Analysis

Organization, evaluation, and interpretation of information for monitoring, planning, and decision-making.

  • Operational analysis
  • Data organization
  • Reporting
  • Performance indicators
  • Dashboards and trends
  • Decision-support information
IOT

IoT & Embedded Systems

Development of technology connecting software, electronics, sensors, devices, and physical operations.

  • IoT systems
  • Monitoring solutions
  • Sensor integration
  • Embedded software
  • Connected devices
  • Software-hardware integration
MKT // STRATEGY

Marketing Services

ADS

Ad Campaign Planning

Structured advertising initiatives developed around defined business objectives and audiences.

  • Campaign planning
  • Audience definition
  • Channel planning
  • Campaign structure
  • Messaging coordination
  • Performance planning
SOC

Social Media Management

Coordinated support for establishing, maintaining, and improving an organization's social-media presence.

  • Account organization
  • Content planning
  • Publishing coordination
  • Profile maintenance
  • Campaign support
  • Performance review
PRM

Promotional Campaign Planning

Coordinated promotional initiatives for products, services, events, launches, and organizational objectives.

  • Product and service promotions
  • Event campaigns
  • Promotional strategy
  • Campaign scheduling
  • Content coordination
  • Digital promotion
MEDIA // CONTENT

Media & Content Services

PHT

Photography

Photographic material produced according to organizational, documentation, or promotional requirements.

  • Business photography
  • Product photography
  • Promotional material
  • Events
  • Project documentation
  • Digital-media assets
EDT

Editing

Preparation and improvement of visual or multimedia material for professional use.

  • Image editing
  • Visual asset preparation
  • Content refinement
  • Media optimization
  • Promotional assets
  • Publishing preparation
VID

Video Services

Video content developed for business, promotional, informational, or project requirements.

  • Promotional video
  • Organizational content
  • Project documentation
  • Social-media content
  • Product demonstrations
  • Editing and post-production
02 // PACKAGES

Coordinated capabilities.

Packages organize complementary ArcTec services around common business objectives. They provide a starting framework rather than a fixed set of deliverables.

01

Growth Package

Focused support for organizations pursuing a specific stage of business or operational growth.

TYPICAL CAPABILITIES

Project Management / Data Analysis / Web Development / Selected Marketing Services

02

Essential Package

Establish or improve essential digital, information-management, and operational capabilities.

TYPICAL CAPABILITIES

Web Development / Database Design / Data Analysis / Project Management

03

Digital Presence Package

Develop, maintain, and improve a coordinated public digital presence around the organization's identity and objectives.

TYPICAL CAPABILITIES

Web Development / Social Media / Campaigns / Photography / Editing / Video

04

Technical Operations Package

Improve the systems, information, tools, and technology supporting internal operations.

TYPICAL CAPABILITIES

Database Design / Data Analysis / Project Management / Implementation / Web & App Development

05

Product Development Package

Support the design and implementation of software, connected systems, or technology products.

TYPICAL CAPABILITIES

App Development / Web Development / Database Design / Project Implementation / IoT & Embedded Systems

06

Full-Service Growth Package

Coordinate technology, operations, marketing, data, and media as part of a broader organizational growth initiative.

TYPICAL CAPABILITIES

Applicable Technical / Marketing / Media & Content Services

07

Enterprise Support Package

Configurable multi-service support for larger organizations, complex technology environments, and long-term operational requirements.

AVAILABLE CAPABILITIES

Any applicable ArcTec service, configured around the requirements of the engagement.

Package components are adapted to each engagement. Listed capabilities represent common areas associated with a package and do not constitute a fixed set of deliverables.

03 // ACCESS LEVELS

The level of involvement you need.

Access Levels represent the degree of recurring ArcTec service capacity associated with an engagement.

01

Light Access

Limited recurring involvement for small updates, reviews, guidance, or support requirements.

02

Basic Access

Recurring support for smaller ongoing service requirements and periodic project activity.

03

Standard Access

Regular service capacity for organizations or projects requiring consistent monthly involvement.

04

Extended Access

Increased service capacity for active projects, recurring requirements, or broader operational involvement.

05

Priority Access

High-capacity recurring support for demanding engagements requiring substantial and consistent ArcTec involvement.

04 // SCOPE METRICS

Every engagement has a different scale.

Several factors are evaluated when defining the requirements and scope of an ArcTec engagement.

ORG

Organization Size

The scale and operational characteristics of the organization help establish the environment in which the service or solution will operate.

Micro / Very Small Small Large / Standard Very Large Enterprise / Corporate
CPLX

Project Complexity

Technical demands, dependencies, integrations, implementation requirements, duration, and the nature of the requested work are considered.

Basic / Very Simple Simple Standard Complex Long Term / High Dependency
USER

End-User Scale

User population can influence architecture, implementation, testing, infrastructure, support, and other project requirements.

1–9 10–19 20–59 60–99 100+
TECH

Technical Requirements

Infrastructure, integrations, security, deployment environments, hardware, data, specialized technologies, and other project-specific dependencies are also evaluated.

Infrastructure Integration Security Data Hardware Deployment
05 // ENGAGEMENT PROCESS

From requirement to quotation.

Pricing is based on the requirements of the defined engagement rather than a public fixed-price catalog.

01

Tell us what you need.

We begin with the objective, problem, project, or recurring requirement.

02

Define the capabilities.

We determine the appropriate individual services, package, or customized combination.

03

Establish involvement.

The appropriate Access Level is determined according to the support and activity required.

04

Evaluate the environment.

Scale, complexity, users, technical requirements, and dependencies are considered.

05

Define the scope together.

Responsibilities, deliverables, implementation, and support expectations are established with the client.

06

Prepare the quotation.

ArcTec prepares a quotation for the agreed requirements and engagement scope.

06 // START A PROJECT

You define the objective. We define the engagement together.

No two organizations operate exactly the same way. Neither should their technology engagement.